Use the following steps to ensure your domain properly routes incoming and outgoing email. SPF records reduce unwanted SPAM and spoofing from your domain and ensure that outgoing emails are delivered More about SPF records.Īutodiscover records allow for full functionality of calendar features (free/busy information) and easier email client setups. Your MX records should point to Rackspace. MX records tell other email providers where to send email. The following DNS entries are required to use email services at Rackspace properly: If you don’t know where your DNS is hosted, see Find your DNS host.įor more information on prerequisite terminology, see Cloud Office support terminology. You also need access to update DNS entries for your domain. Tools required: DNS host administrator access.Time needed: Approximately 30 minutes to configure and an additional 24-48 hours to propagate.If you don’t require instructions, see the table in step two of Configure DNS to send and receive email for the required DNS entry values. This article describes how to initially configure your domain’s Domain Name System (DNS) to start receiving email through Rackspace Cloud Office.
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